FAQs
At Sandhills Veterinary Hospital, we understand that pet owners often have important questions about their pet’s care. Below are answers to some of the most common questions we receive. If you need additional information, our team is always here to help.
FAQs at Sandhills Veterinary Hospital
At Sandhills Veterinary Hospital, we know that caring for your pet comes with questions—especially when it comes to their health, treatments, and what to expect during visits. Our goal is to provide clear, reliable information so you can feel confident in every decision you make for your pet. Below are answers to some of the most common questions we receive from pet owners in our community.
FAQs
Do you provide emergency veterinary care?
Sandhills Veterinary Hospital does not provide emergency veterinary care. If your pet is experiencing an emergency, we recommend seeking immediate attention from a dedicated emergency veterinary facility.
For after-hours or urgent care, we suggest contacting CVETS (Columbia Veterinary Emergency Trauma and Specialty), which is equipped to handle emergency situations.
If you are unsure whether your pet’s condition requires urgent care, please call our hospital during regular business hours. Our team will be happy to help guide you on the next steps.
What type of surgeries do you perform?
We offer a range of veterinary surgery services designed to support your pet’s health and comfort. This includes procedures such as spaying and neutering, as well as soft tissue surgery for concerns like mass removals, wound repair, and certain internal conditions.
Before any procedure, our team performs a thorough evaluation and discusses your pet’s care plan with you. We prioritize safety, pain management, and clear communication throughout the entire process.
How do I schedule an appointment?
Appointments can be requested by calling our hospital or submitting an online request form. Once we receive your request, a member of our team will contact you to confirm a date and time.
Please note that online requests are not confirmed appointments until you hear from our staff directly.
How often should my pet see the veterinarian?
Most pets benefit from annual wellness exams, though some may need more frequent visits depending on age, health, or medical conditions. Puppies, kittens, and senior pets often require closer monitoring.
Our team will recommend a care schedule tailored to your pet’s specific needs.
What payment options do you accept?
We accept a variety of convenient payment methods, including:
- Cash
- Credit cards
- Apple Pay and Google Pay
- CareCredit
If you have questions about payment options or financing, our team is happy to help.
What should I do if my pet is not feeling well?
If your pet is showing signs of illness, we recommend contacting our hospital to schedule an appointment. Our team can evaluate your pet and determine the next steps for care.
If your pet’s condition appears urgent or severe, please seek care at an emergency veterinary hospital.
What types of animals do you treat?
What should I bring to my pet’s first visit?
For your pet’s first appointment, we recommend bringing:
- Any previous medical records or vaccination history
- A list of current medications or supplements
- Information about your pet’s diet and routine
This helps our team get a complete understanding of your pet’s health and provide the best possible care.
Do you offer preventive care services?
Do you have an online pharmacy?
Can you help with senior pet care?
Still Have Questions?
If you don’t see your question here, the team at Sandhills Veterinary Hospital is always happy to help. We are committed to providing clear answers, compassionate guidance, and trusted veterinary care for every pet we see.
Contact us today to learn more or book an appointment.